Support
Welcome to Warmth, your trusted supplier of toner cartridges! We understand that your printing needs are essential to your business operations, which is why we strive to provide top-quality toner cartridges that are reliable and affordable.
If you’re experiencing any issues with our products or services, we’re here to help. Please see below for some common concerns and how to resolve them:
My toner cartridge is not printing properly.
If you’re having trouble with your toner cartridge, the first thing to check is if it is installed correctly. Make sure the cartridge is fully inserted into the printer and that the toner is evenly distributed within the cartridge.
If the issue persists, please try cleaning the cartridge by gently wiping the toner roller with a dry, lint-free cloth. If this doesn’t work, you may need to replace the cartridge. Contact our customer service team for assistance in obtaining a replacement.
I received the wrong toner cartridge.
If you received the wrong toner cartridge, please contact us immediately. We’ll work with you to resolve the issue as quickly as possible, either by sending you the correct cartridge or providing a refund or exchange.
I need help finding the right toner cartridge for my printer.
If you’re unsure which toner cartridge is compatible with your printer, please refer to your printer’s manual or visit our website for a list of compatible cartridges. If you still need help, please contact our customer service team and we’ll be happy to assist you.
I have other questions or concerns.
If you have any other questions or concerns about our products or services, please don’t hesitate to contact us. Our customer service team is available to assist you via phone, email, or live chat during our regular business hours.
Thank you for choosing Warmth as your B2B supplier of toner cartridges. We appreciate your business and look forward to serving you!